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Privacy Policy

Last updated: January 1, 2024

Home/Privacy Policy

1. Introduction

Beijing Ludong Technology Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly to us, such as:

  • Name, email address, and contact information when you create an account
  • Profile information and preferences
  • Communications and correspondence you send to us
  • Feedback and survey responses
  • Payment information when you make purchases (processed by third-party payment processors)

2.2 Information Collected Automatically

When you access or use our Services, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features accessed, interactions, session duration)
  • Log data (IP address, browser type, pages visited)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third parties, including:

  • Advertising partners and analytics providers
  • Social media platforms (if you choose to link accounts)
  • Other users who provide information about you

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Services and provide content and features that match user profiles
  • Facilitate the provision of software updates and product announcements

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors, service providers, and contractors who perform services for us
  • Business Transfers: We may share information in connection with a merger, acquisition, or sale of assets
  • Legal Requirements: We may disclose information if required by law or in good faith belief that such action is necessary to comply with legal obligations
  • Protection of Rights: We may share information to protect the rights, property, or safety of Beijing Ludong Technology, our users, or the public
  • With Your Consent: We may share information with third parties when you consent to such sharing

5. Advertising and Third-Party Analytics

We may allow third-party companies to serve ads and provide analytics services through our Services. These companies may use cookies, web beacons, and other tracking technologies to collect information about your use of our Services and other websites and online services.

5.1 Advertising Platforms We Work With

We integrate with the following advertising and monetization platforms to display ads within our applications:

Google AdMob

Google's mobile advertising platform for app monetization

Facebook Audience Network

Facebook's platform for delivering targeted ads in mobile apps

Unity Ads

Integrated advertising solution for game developers

AppLovin

Mobile advertising and monetization platform

ironSource

App monetization and user acquisition platform

Mopub (by AppLovin)

Mobile ad server and mediation platform

Vungle

In-app video advertising platform

Chartboost

Mobile game advertising and monetization

Tapjoy

Mobile engagement and monetization platform

AdColony

Mobile video advertising technology

Facebook Ads

Advertising services through Facebook platforms

CrossInstall

Mobile app advertising and install campaigns

5.2 Types of Advertisements

Our applications may display the following types of advertisements:

Splash Ads

Full-screen advertisements displayed when the app launches

Rewarded Video Ads

Video advertisements that users can watch to earn in-app rewards

Interstitial Ads

Full-screen advertisements displayed between content or app transitions

Banner Ads

Rectangular advertisements displayed at the top or bottom of screen

5.3 Advertising Compliance

We ensure that all advertising displayed through our applications complies with applicable laws and regulations, including:

  • Platform policies (Google Play Developer Program Policies, Apple App Store Review Guidelines)
  • Advertising industry standards and best practices
  • Applicable consumer protection laws
  • Age-appropriate advertising guidelines
  • Transparency in advertising disclosure requirements

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect our rights.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to know what personal information we have collected about you
  • Correction: The right to request correction of inaccurate personal information
  • Deletion: The right to request deletion of your personal information
  • Opt-out: The right to opt out of certain types of processing, including targeted advertising
  • Data Portability: The right to receive a copy of your personal information in a structured format
  • Restriction: The right to request restriction of processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.

9.1 COPPA Compliance (United States)

In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

Parents or guardians who believe their child has provided us with personal information without consent may contact us at support@bjludong.com.

9.2 GDPR Compliance (European Union)

For users in the European Union, the processing of personal data of children under 16 years of age requires parental consent under the General Data Protection Regulation (GDPR). We will obtain verifiable parental consent before collecting personal information from children under 16.

9.3 Age Verification

We implement age verification mechanisms where appropriate and restrict access to certain features or services that may not be suitable for children. Parents and guardians are encouraged to monitor their children's use of our applications and devices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information to other countries, we will ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules for intra-group transfers
  • Compliance with applicable data protection frameworks
  • Ensuring adequate levels of data protection

11. Regional Privacy Laws Compliance

11.1 General Data Protection Regulation (GDPR) - European Union

If you are located in the European Economic Area (EEA), we process your personal data in accordance with GDPR. You have the following additional rights:

  • Right to withdraw consent where processing is based on consent
  • Right to lodge a complaint with a supervisory authority
  • Rights related to automated decision-making and profiling
  • Right to data portability
  • Right to object to processing based on legitimate interests

Our Data Protection Officer can be contacted at support@bjludong.com.

11.2 California Consumer Privacy Act (CCPA) - California, USA

If you are a California resident, you have the right to:

  • Know what personal information is collected about you
  • Know whether your personal information is sold or disclosed and to whom
  • Say no to the sale of personal information (we do not sell personal information)
  • Access your personal information
  • Request deletion of your personal information
  • Not be discriminated against for exercising your privacy rights

We will not discriminate against you for exercising your privacy rights.

11.3 Lei Geral de Proteção de Dados (LGPD) - Brazil

If you are located in Brazil, we process your personal data in accordance with LGPD. You have rights including access, correction, deletion, data portability, and the right to request information about entities with whom we share your data.

11.4 Personal Information Protection Law (PIPL) - China

If you are located in China, we process your personal information in accordance with PIPL. You have rights including access, copying, correction, deletion, and withdrawal of consent.

11.5 Other Regional Compliance

We are committed to complying with applicable privacy laws in all jurisdictions where we operate, including but not limited to:

  • Privacy Act 1988 (Australia)
  • Personal Information Protection and Electronic Documents Act (PIPEDA - Canada)
  • Act on Protection of Personal Information (APPI - Japan)
  • Protection of Personal Information Act (POPIA - South Africa)
  • Federal Law on Personal Data Protection (Mexico)

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies are small data files placed on your device that help us recognize you and remember your preferences.

We use the following types of cookies:

  • Essential Cookies: Required for the Services to function properly
  • Analytics Cookies: Help us understand how users interact with our Services
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance
  • Functionality Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

13. Third-Party Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Third parties that may collect information through our Services include:

  • Advertising networks and partners
  • Analytics providers
  • Social media platforms
  • Payment processors
  • Customer service providers

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will provide a more prominent notice, which may include email notification or a notice through our applications.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Company: Beijing Ludong Technology Co., Ltd.
  • Address: 104-2, 1st Floor, Comprehensive Building, Mingzhu Garden Community, Shilibao Town, Miyun District, Beijing, China
  • Email: support@bjludong.com
  • Business Inquiries: gongzhijie@bjludong.com
  • Website: bjludong.com

16. Application Store Compliance

Our mobile applications are published on Google Play Store and Apple App Store. We comply with all applicable store policies, including:

16.1 Google Play Developer Program Policies

  • Compliance with all Google Play Developer Distribution Agreement terms
  • Adherence to Google Play privacy policy requirements
  • Proper disclosure of data collection and usage
  • Compliance with advertising policies and best practices

16.2 Apple App Store Review Guidelines

  • Compliance with all Apple Developer Program License Agreement terms
  • Adherence to App Store Review Guidelines for privacy and data collection
  • Proper use of App Tracking Transparency (ATT) framework
  • Compliance with advertising guidelines and standards
Ludong Technology

Beijing Ludong Technology Co., Ltd. is a leading provider of mobile application development and technology solutions, serving clients globally.

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104-2, 1st Floor, Comprehensive Building, Mingzhu Garden Community, Shilibao Town, Miyun District, Beijing

support@bjludong.com

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